Privacy Policy

Personal Contact Details

When you reach out to us, we'll collect the basics - your name, email, phone number, and mailing address. Pretty standard stuff, but we need it to actually communicate with you about your case.

Case-Related Information

Here's where it gets more serious. Depending on whether you're dealing with criminal charges, corporate disputes, or civil rights issues, we'll collect:

• Details about your legal situation and the charges or claims involved
• Financial information relevant to your case (income records, business finances, etc.)
• Employment history and professional background
• Previous legal matters that might affect your current situation
• Documentation, evidence, and witness information you provide

Technical Data from Website Visits

Our website collects some technical info automatically - IP addresses, browser types, device information, and which pages you visit. Nothing creepy, just the standard stuff that helps us keep the site running smoothly and secure.

Communication Records

We keep records of our conversations - emails, phone call notes, meeting summaries. It's not surveillance, it's just good practice to have everything documented for your case.

Important note: We never collect more than we need. If we're asking for something that seems irrelevant to your case, feel free to ask why - there's always a reason, and we'll explain it.

Everything we collect has a purpose. We're not hoarding data for the sake of it. Here's what we actually do with your information:

Providing Legal Services

This is the main event. We use your info to represent you, build your defense, prepare litigation strategies, file court documents, negotiate with prosecutors or opposing counsel, and basically do the job you're hiring us for.

Client Communication

We'll use your contact details to update you on case developments, schedule meetings, send documents for review, and answer your questions. Sometimes legal stuff moves fast, so we need reliable ways to reach you.

Legal Compliance & Court Requirements

Courts and legal processes have their own rules. We'll use and disclose your information as required by law, court orders, or legal procedures. That's non-negotiable - we can't hide information from the court even if we wanted to.

Risk Assessment & Case Strategy

Your information helps us evaluate the strengths and weaknesses of your case, identify potential risks, develop defense strategies, and give you realistic expectations about outcomes.

Billing & Administrative Purposes

We need to process payments, maintain client records, manage our practice operations, and handle basic business administration. Nothing fancy, just keeping the lights on.

We don't use your information for marketing gimmicks, selling to third parties, or anything else that doesn't directly serve your legal interests. Period.

We're pretty protective of your information, but there are times when we legally have to share it, or when sharing it benefits your case. Here's the complete breakdown:

Courts & Legal Authorities

When we're representing you in court, relevant information becomes part of the legal record. We also comply with valid subpoenas, court orders, and lawful requests from law enforcement or regulatory agencies - though we'll fight inappropriate requests.

Expert Witnesses & Consultants

Sometimes we need to bring in specialists - forensic accountants for white-collar cases, medical experts, technical consultants, private investigators. They only get what they need to do their job, and they're bound by confidentiality agreements.

Co-Counsel & Legal Assistants

If we bring in additional attorneys or legal staff to strengthen your case, they'll have access to your information. Everyone on the legal team is bound by attorney-client privilege and professional ethics rules.

Opposing Counsel (Limited Circumstances)

During discovery, settlement negotiations, or as required by court rules, we might share certain information with the other side. But we only disclose what's legally required or strategically beneficial - and always with your knowledge.

Service Providers

We use secure cloud storage, document management systems, billing software, and other tools to run our practice. These vendors have limited access and are contractually required to protect your data.

What we DON'T do: We never sell your information, share it for marketing purposes, or disclose it to anyone who doesn't have a legitimate need related to your legal representation.

Security isn't just an IT checkbox for us - it's fundamental to maintaining attorney-client privilege and protecting your interests. Here's what we've got in place:

Digital Security

• Encrypted email communications using secure client portals
• Multi-factor authentication on all systems containing client data
• Regular security audits and vulnerability assessments
• Encrypted backup systems with secure off-site storage
• Firewall protection and intrusion detection systems

Physical Security

Our office at 1288 West Georgia Street has controlled access systems, secure file storage rooms, locked filing cabinets for sensitive documents, and visitor logging procedures. We don't leave case files lying around the reception area.

Staff Training & Policies

Everyone on our team receives regular training on confidentiality requirements, data protection best practices, and recognizing security threats. We've got strict internal policies about handling client information.

What You Can Do

Security is a two-way street. Use secure methods when sending us sensitive info, don't discuss case details in public places, keep your login credentials private if we give you portal access, and let us know immediately if you think there's been any security breach.

No system is 100% foolproof, but we're constantly updating our security measures to stay ahead of threats. If you've got concerns about how we're protecting your information, talk to us.

Under Canadian privacy laws (specifically PIPEDA and BC's privacy legislation), you've got some solid rights when it comes to your personal information. Let's break them down:

Right to Access

You can request a copy of the personal information we hold about you. We'll provide it within a reasonable timeframe, usually within 30 days. There might be some exceptions where legal privilege or ongoing litigation limits what we can share, but we'll explain those situations.

Right to Correction

If something in your file is inaccurate or incomplete, let us know and we'll fix it. Accurate information is crucial for building effective legal strategies, so we want to get it right.

Right to Withdraw Consent

You can withdraw consent for us to use your information for certain purposes - though this might limit our ability to represent you effectively. We'll explain the implications before you make that decision.

Right to File a Complaint

If you think we've mishandled your information, you can file a complaint with the Office of the Privacy Commissioner of Canada or the BC Office of the Information & Privacy Commissioner. We'd prefer you talk to us first so we can address the issue directly.

Limitations on Rights

Attorney-client privilege, ongoing litigation, court orders, and legal obligations sometimes limit these rights. We can't delete information that's required for your case or by law, and we can't provide access to privileged work product that could harm your legal interests.

To exercise any of these rights, contact us at contact@runevenomchronos.info or call (604) 555-2847. We'll walk you through the process.

Our website uses cookies - those little data files that websites store on your device. Nothing sinister, just standard web functionality stuff.

What We Track

• Essential Cookies: Keep the website functioning, maintain your session, remember your preferences
• Analytics: Help us understand which pages people visit, how long they stay, where they're coming from
• Security Cookies: Protect against fraudulent activity and unauthorized access

What We Don't Do

We don't use advertising cookies to track you across the internet, we don't sell browsing data to third parties, and we don't create detailed profiles of your online behavior for marketing purposes.

Managing Cookies

You can control cookies through your browser settings. Blocking all cookies might affect website functionality, but that's your call. Most browsers let you block third-party cookies while keeping essential ones.

Third-Party Services

We might use services like Google Analytics (with IP anonymization enabled) or secure client portals that have their own cookies. These services have their own privacy policies, though we try to use providers with strong privacy commitments.

Bottom line: our website tracking is minimal and focused on functionality, not surveillance.

We don't keep your information forever - but we also can't just delete everything the moment your case closes. There are legal requirements and practical reasons for retention.

Active Client Files

While we're representing you, we keep everything. That's obvious - we need complete records to do our job effectively.

Closed Case Files

After your case concludes, we're required by the Law Society of British Columbia to maintain complete client files for at least 10 years. This protects both you and us - in case there are appeals, follow-up matters, or questions about the representation down the road.

Financial Records

Billing and payment records are kept for 7 years to comply with tax regulations and accounting standards. Pretty standard business practice.

Consultation-Only Records

If you consulted with us but didn't retain our services, we keep basic records for 3-5 years to ensure we can check for conflicts of interest in future cases.

Secure Destruction

When retention periods expire, we securely destroy physical documents (shredding) and permanently delete digital files. We don't just toss stuff in the regular trash.

If you need information from an old case, reach out - we might still have it. And if you want specific information deleted sooner (within legal limits), we can discuss that.

Privacy laws evolve, technology changes, and our practices might adapt over time. We'll update this policy when necessary to reflect those changes.

How We Handle Updates

When we make significant changes, we'll notify active clients by email and post the updated policy on our website with a new "last updated" date. Minor clarifications or formatting changes might not warrant individual notification.

Your Responsibility

It's worth checking this policy occasionally if you're a long-term client or if you're concerned about privacy matters. We date every version so you can see when changes were made.

Material Changes

If we ever make changes that significantly affect how we handle your information - especially anything that might impact attorney-client privilege or confidentiality - we'll give you advance notice and, where appropriate, get your consent.

We're not going to pull any sneaky "we updated our terms" moves where we fundamentally change how we protect your information without telling you clearly.

If you've got questions about this privacy policy, concerns about how we're handling your information, or want to exercise your privacy rights, here's how to reach us:

Contact Information

Rune Venom Chronos Legal Services
Privacy Officer
1288 West Georgia Street, Suite 1500
Vancouver, BC V6E 4R8
Canada

Phone: (604) 555-2847
Email: contact@runevenomchronos.info

Response Time

We'll acknowledge privacy-related inquiries within 2-3 business days and provide substantive responses within 30 days. If your request is complex and needs more time, we'll let you know.

External Complaints

If you're not satisfied with how we've addressed your privacy concerns, you can contact:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376

Office of the Information & Privacy Commissioner for BC
Website: www.oipc.bc.ca
Phone: 250-387-5629

Honestly though, we'd rather work things out directly. Legal stuff is complicated enough without adding formal complaints to the mix.